Resume available upon request
In 2016, I came back to the University of Michigan, this time on the medical side to lead the design and share product ownership of multiple custom web applications for the Medical School, including a multi-year effort to replace and expand a software suite supporting faculty planning, hiring, and promotion. I work collaboratively with Agile …
From 2015-2016, I co-led the UX side of a multi-functional team that redesigned the e-commerce website of a national industrial supplier. Via extensive client conversations, phone-based customer interviews, and existing customer survey data, we discovered and integrated custom B2B features and functionalities unique to the client’s business. The goal was to make a best-in-class consumer-level …
JWT/Wunderman/Team Detroit was the exclusive design agency for Ford Motor Company, and from 2005-2008, I was part of a large website design team that worked closely with members of Ford Marketing and Product Development, to create digital experiences that supported vehicle launches. As an information architect, I was the user advocate that designed sitemaps and …