Resume available upon request
In 2016, I came back to the University of Michigan, this time on the medical side to lead the design and share product ownership of multiple custom web applications for the Medical School & Hospital. Recent projects include a new graduate medical education evaluation software for over 100 graduate programs; significant enhancements to custom software …
From 2015-2016, I co-led the UX side of a multi-functional team that redesigned the e-commerce website of a national industrial supplier. Via extensive client conversations, phone-based customer interviews, and existing customer survey data, we discovered and integrated custom B2B features and functionalities unique to the client’s business. The goal was to make a best-in-class consumer-level …
JWT/Wunderman/Team Detroit was the exclusive design agency for Ford Motor Company, and from 2005-2008, I was part of a large website design team that worked closely with members of Ford Marketing and Product Development, to create digital experiences that supported vehicle launches. As an information architect, I was the user advocate that designed sitemaps and …